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Salesforce for Communications

Salesforce Communications Industry Community is here to help you be successful and take your success to new levels in Telco. This group is designed for existing Communications Industry customers to engage with their peers by asking questions, giving feedback, sharing experiences, and above all networking. Topics we'll discuss include: - Industry Events (Dreamforce, MWC, TMF Events) - Architecture - Omnichannel Customer Journey We'll provide resources such as: - Industry Point of View - Solution Overview and "How To" Videos - Customer Videos and Webinars We're listening and ready to assist! *********************************** This group is maintained and moderated by a salesforce.com employee. The content received in this group falls under the official Forward-Looking Statement: http://investor.salesforce.com/about-us/investor/forward-looking-statements/default.aspx Please also see our official Salesforce Customer Community Terms of Use.

Hello team, i'm looking for the specific fields, requeriments, that XOMautoTaskAssetizer need to run successfully, i'm trying to execute Orchestration Plan in order/ order-items generated via API, thanks for the help

 

PD: this is for Vlocity CMT Org, if this is not the correct group can u please tell me where is the correct group?, thanks

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Hi there! I am Ana from Maven Mule, nice to e-meet you all :)   Today I wanted to step in and share more info about the Document Generation product we have - Maven Documents  It is Salesforce Native, and we already helped Telco Companies to construct beautiful and complex templates to generate documents with ease - VodafoneZiggo Customer Success Story is attached.  Just send me a message if you want to learn more

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Hello, All.  I am interested in persistent dev orgs for testing and development regarding Salesforce CPQ, Industries CPQ, and OmniStudio. There are ways to create temporary dev orgs for training purposes, but that does not match the use case of testing and development. How would I go about working on pet projects and packages dependent upon CPQ and Industries? Has anyone else run into this and found a good solution?

 

Edit: We act as consultants and do not use any of these environments in production. We want a place to build our configurations into extension packages and show them off in demos to clients, but we do not use them in our own org.

 

#Salesforce CPQ & Billing

 

@Salesforce CPQ

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  1. 2022年1月30日 19:14

    @Ian Donegan - Have you joined the Demo Orgs for Partners group in this Community?  There you will see in the sidebar some instructions for accessing demo orgs with some of the capabilities that you are after.  

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Ready, Set, Dreamforce 2019!

 

We have an exciting line up of keynotes, session, and interactive experiences in store for Dreamforce 2019! Bookmark sessions and keynotes now to build your four perfect days and make sure you stop by the Communications and Media Station located in the Intercontinental Hotel, Floor 5.

 

We look forward to seeing everyone in San Francisco, November 19th - 22nd!

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Hi Everyone, Hope you all had great weekend! I'm new to this group so please pardon me if this is the repeated question. I'm looking for tmforum API implementation package as mentioned here. https://projects.tmforum.org/wiki/display/API/Salesforce+Open+API+Implementation

 

I tried to find unmanaged package/git repo for these API's but no luck. 

 

Any pointers will be appreciated! 

 

@Abhi Sur @Abhi Sur @Abhi Sur @Tarik den Boer 

 

#openHack

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Hey Communications group! New group joiner here. Will be keeping an eye on this group from now on as I'm very much telco orientated in my current realm of experience.

 

Nice to see the TMforum chat on here as we're getting invested in that as a company. We're also using Vlocity as our CPQ platform.

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  1. 2019年10月18日 12:51
    No Dreamforce this year unfortunately @Tammy Ransom

    - although I am a regular at the London World Tour!

    I'll be watching the videos as they hit though, love them.

    We are really invested in TM forum. Zen is obviously quite a technical company and the traditional developers are all in on it. Is there going to be a Salesforce presence there by any chance?

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SALESFORCE WILL BE AT MOBILE WORLD CONGRESS FEBRUARY 25 - 28 2019

 

Come meet with our team at the leading global telecommunications and mobility event, Mobile World Congress 2019! This year Salesforce will bring our brand to life right in the heart of MWC19 at our Salesforce Networking Garden, located in GG2, between halls 4 & 5! Attendees will have the opportunity to meet with Salesforce Experts, view Industry Solution demos, and hear from their peers and partners at our Salesforce Theater.

 

For more information please visit: https://www.salesforce.com/campaign/mwc-2019/

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JOIN SALESFORCE AND NOKIA FOR OUR LIVE WEBINAR!!

 

Deliver Game-Changing Customer Service Featuring Nokia and Salesforce

 

When: Thursday, November 8th, 9AM PST

Whats the Webinar About? Customer service is becoming a key differentiator for you to gain market share. Learn how emerging technologies such as machine learning combined with network, device and customer insights can help you proactively resolve issues, improve subscriber loyalty and generate new revenue.

 

Join this webinar to learn how you can:

  • Reduce customer and agent effort across all channels for greater efficiency and end user satisfaction
  • Benefit from an integrated approach that combines customer insights with network and device intelligence to support a better end user experience and upsell opportunities
  • Evolve your operations to zero touch proactive care for significant KPI improvement

Register Here: https://sfdc.co/cnCTAF

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DREAMFORCE DAY 3 - HERE WE GO!

 

  • Text MEDIA or COMMS to 38767 to get a link to register for our Keynote
  • Text MEDIATRAIL or COMMSTRAIL to 56237 to get our DF18 Media Trailmap
  • Share the Trail Map: dreamforce.com/trailmap/commsmedia
  • Dreamforce Campus Map: https://bit.ly/2xkU0JS
  • Visit the Communications and Media Station: Located at the InterContinental Hotel | 5th floor Fremont Room

 

Visit the Communications and Media Station: Located at the InterContinental Hotel | 5th floor Fremont Room

  • Hours of Operation: 8 am - 6 pm Tuesday - Thursday and 8 am - 1 pm Friday

 

TODAYS TOP SESSIONS

 

  • 9:30 AM | Planning your B2B Front Office Transformation with Telstra and Vonage Intercontinental Grand Ballroom A-B, https://sforce.co/2nqRDQk
  • 10:00 AM | Media: Disruptive Media Companies Are Stealing the Show in Ad Sales: Intercontinental Grand Ballroom C https://sfdc.co/vgSP3
  • 2:30 PM | Communications & Media Keynote: Transforming to Digital Leadership: Yerba Buena Center for the Arts, Yerba Buena Forum https://sforce.co/2MyOnx3
  • 5:00 PM | Media: Driving Next Generation Ad Sales with Salesforce: InterContinental Hotel, Industries Theater 02, https://sforce.co/2Q1qIGK

 

Unable to attend Dreamforce? Tune in!

 

LIVE STREAM SCHEDULE

 

8:30 AM - 9:00 AM Welcome to Dreamforce Day 3

9:00 AM - 9:50 AM Retail Keynote: Be the Brand Your Customers Love

10:30 AM. - 10:45 AM. The Role Technology Plays in Disaster Relief

11:00 AM - 12:00 PM Service Cloud Keynote: Customer Success in the New Age of Service

11:45 AM - 12:30 PM. A Conversation with CEO of Uber

1:00 PM - 2:00 PM Marketing Cloud Keynote: Intelligent Marketing for the Empowered Consumer

2:45 PM - 3:30 PM. Fireside Chat with Co-founder and CEO of Dropbox

3:15 PM - 4:00 PM Trailblazing Smart Cities and the Future of Mobility

4:30 PM - 4:45 PM Verizon

5:00 PM - 5:15 PM Empower Women to Build Apps

5:00 PM - 6:00 PM Equality Keynote: With Special Guests

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