Salesforce Military Account Issue
Hello, I'm looking to get a contact number or direct email to saleforce military support. I've submitted the help inquiry twice online with no response back. Please and thank you.
I haven't ever filled out a help inquiry form, but have you joined the MilitaryTraiblazers Slack workspace? Josh Mendez and Tom House are both active in that space. Hope this helps!
https://join.slack.com/t/militarytrailblazers/shared_invite/zt-48hw45jo2-wqfLymrj5gjpYwvbK6ECNAEffective Today: Retiring Exam Delivery Closure
Exam delivery for the 24 retiring certifications officially closed today, Monday, August 31, 2026.
Any retiring exams that were scheduled past August 31st will be canceled in the next 1-2 business days. If you paid by credit card, you will receive a refund. If you used a voucher, it will be reinstated unless it has already expired. For any questions or issues, please submit a case via Salesforce Help.
Next Steps
Questions? Reply in the comments.
Now Live: Salesforce Certified Platform App Builder Exam Content Updates
On Friday, August 21, 2026, we launched content updates for the Salesforce Certified Platform App Builder exam.
What Changed:
Need to reschedule? If you aren’t ready to take the updated exam, visit our rescheduling policy for next steps.
Two NEW Certifications Are Officially Live
Get ready for what's "Next"!
The Salesforce Certification program has officially launched TWO exciting new certifications:
1. Meet the new Marketing Cloud Next Consultant certification! This certification is for practitioners who work hands-on with Marketing Cloud Next in a consulting or implementation capacity.
Ideal candidates have 6-12 months experience implementing or administering Marketing Cloud Next. Register here.
2. Meet the new Tableau Next Consultant certification! This certification is designed for practitioners who implement and maintain scalable analytics solutions within the Salesforce ecosystem.
Ideal candidates have experience navigating Data 360 architecture. Register here.
Additional questions? Reply in the thread.
Two New Certifications Launch August 21st
Mark your calendar: on
Friday, August 21st, Salesforce will launch two new certifications on Trailhead Academy:Registration opens Friday, August 21st!
On August 21st, details on how to register for both exams will be posted to this community.
In the meantime, explore the
Salesforce Certified Tableau Next Consultant Exam Guide and Marketing Cloud Next Consultant Exam Guideto learn more about what each exam covers and how to prepare.
Questions? Reply in the comments.
Summer '25 Certification Maintenance Due This Friday
The deadline for Summer '25 maintenance is due this Friday, August 21st.
Failure to meet the deadline will result in an expired certification status, necessitating an exam retake at full price to restore certifications.
Ensure that the following badges are completed by August 21, 2026, to maintain your certification status:
Completing these maintenance badges will also maintain any certifications that require them as prerequisites.
Summer '26 Certification Maintenance Launching Friday
Then, on August 27, 2026, Summer '26 maintenance badges will be available for you to get an early start. We strongly encourage proactive completion to avoid potential issues or missed deadlines next year.
Visit the Salesforce Certification Maintenance Schedule to learn about deadlines and access maintenance badges.
Two New Certifications Launch August 21st
Mark your calendar: on Friday, August 21st, Salesforce will launch two new certifications on Trailhead Academy:
Registration opens Friday, August 21st!
On August 21st, details on how to register for both exams will be posted to this community.
In the meantime, explore the
Salesforce Certified Tableau Next Consultant Exam Guide and Marketing Cloud Next Consultant Exam Guide to learn more about what each exam covers and how to prepare.
Questions? Reply in the comments.
Summer '25 Certification Maintenance Due August 21st
Please note that the deadline for Summer '25 maintenance is fast approaching.
Failure to meet the deadline will result in an expired certification status, necessitating an exam retake at full price to restore certifications.
Ensure that the following badges are completed by August 21, 2026, to maintain your certification status:
Completing these maintenance badges will also maintain any certifications that require them as prerequisites.
Summer '26 Certification Maintenance Available on August 27th
Then, on August 27, 2026, Summer '26 maintenance badges will be available for you to get an early start. We strongly encourage proactive completion to avoid potential issues or missed deadlines next year.
Visit the Salesforce Certification Maintenance Schedule to learn about deadlines and access maintenance badges.
13 LATAM Spanish-localized certification exams are here!
The following top 13 certification exams are now available in LATAM Spanish:
This launch is a major milestone to provide a more inclusive and accessible certification experience. For more information, visit Salesforce Certification Exam Language Options.
Questions? Let us know in the comments below.
CERTIFICATION DAYS: GET READY. GET PREPARED. GET CERTIFIED.
Preparing for a Salesforce Administrator or Platform App Builder certification? We’re here to help. Join one of our upcoming FREE certification preparation webinars. Led by one of our expert certified instructors, this half-day webinar is open to everyone.
Administrator - 20th December - 1pm - 6pm GMT*
Platform App Builder - 19th December - 9am - 2pm IST*
*soon available here as well and more to come!
✔️ Get Prepared
Take your career to the next level and earn industry-wide recognition with a Salesforce Certification.
✔️ Get Certified
After you attend the webinar, become a #CertifiedPro by registering to take your exam online or at a local testing center. BONUS: All webinar participants will receive a certification voucher for 50% off their exam! Terms apply.
Check out our FAQs here.
@* Trailhead Academy * @* Salesforce Administrators * @Certification Exam Resources @Salesblazer Community Group @Trailblazer Community Cove @Salesforce Military & Trailhead Military @* Salesforce Developers *
