I am not able to create a login passkey required for by the new Salesforce Multi-factor authentication (MFA) rule. What am I doing wrong? Do I have to be a SF account owner to do so? We use Keeper to store passwords. I really need to access our SF account. I need information before I approach the boss for solutions. The boss and another co-workers are owners and they were able to add a Passkey for them. Please HELP. Thanks
#Trailhead Challenges
1 个回答
Hi ,
Please check the following settings.
- From Setup, use the Quick Find box to find and select Identity Verification.
- Select Let users verify their identity with a built-in authenticator such as Touch ID or Windows Hello. When phishing-resistant MFA is enforced, this setting applies only to internal users who don't have privileged permissions. For privileged users, passkeys are automatically enabled and can't be turned off.
- Save the change. After you enable this setting, direct users to these steps to register a passkey. Users can also choose to set up passkeys when they register MFA methods.
https://help.salesforce.com/s/articleView?id=xcloud.security_enable_builtin_authenticator.htm&type=5