When testing my agent (all other steps seem to have been completed correctly), it won't book my session - it comes back "I am unable to retrieve available dates for Underground Cave Exploration at this moment" and "I am unable to proceed with booking at this moment." Of course the error message checking the challenge gives me is the most generic thing ever and doesn't give me a single clue about where I went wrong..."Challenge not yet complete in kweyhrauch@developeredition.com
Whoops, looks like there was a problem. Please try again." Help?!
#Trailhead Challenges
Hi Kendra, since the agent is unable to retrieve available dates for Underground Cave Exploration, this may be related to the booking/session data or the agent’s action configuration.
Please first verify that the required Underground Cave Exploration session and availability data exist in the correct Playground, and that the agent’s booking action is configured according to the challenge instructions. Also make sure you’re using the Playground associated with this specific Trailhead challenge.
If the session is available and the configuration looks correct but the agent still returns “I am unable to retrieve available dates”, please share a screenshot of the agent’s booking action/configuration and the challenge name/link. If the issue persists after verification, please create a case with Salesforce Support so they can investigate the hands-on org data or configuration.
