Hi,
I am stuck at Challenge 3 for Superbadge: Agentforce Service.
I have created Coral Cloud Experience Agent Library successfully and also able to upload the Code of Conduct file too as name of the file "Code of Conduct and User Agreement.pdf".
I am still unable to add the resource from Insert Resource
#Trailhead Challenges
This issue in the Agentforce Service Superbadge (Challenge 3) is typically caused by the Agent Library resource not being linked correctly via the Insert Resource option.
Steps to resolve:
1. In your Agentforce Playground org, go to Setup and search for Agent Library
in Quick Find.
2. Open the
Coral Cloud Experience Agent Libraryyou created.
3. On the Resources tab, click
New Resource(not Insert Resource from the description editor).
4. Set the Resource Type to
File, then find and attach your "Code of Conduct and User Agreement.pdf" file.
5. Save the resource and verify it appears in the library's resource list.
6. Return to the Einstein Copilot or Agent setup and re-run
Verify Step.Note: The "Insert Resource" button in the Description field is for inline references only. The actual resource attachment must be done via the Resources tab of the Agent Library record. If the issue persists after 48 hours, create a Trailhead Help case at help.salesforce.com.
