For SMS, if we are using Digital Engagement, we use the Send Conversation Message Flow action to send the SMS.
For Email, Salesforce provides Apex classes such as Messaging.SingleEmailMessage. Does Salesforce provide an Apex equivalent of the Send Conversation Message action
for sending SMS through Digital Engagement?
#Digital Engagement
1 个回答
Hello @Prasanna Achar
No, Salesforce does not provide a direct native Apex equivalent class (like Messaging.SingleEmailMessage) dedicated to sending Digital Engagement SMS messages.
Alternative Approaches to Trigger SMS from Apex: Call a Flow from Apex using Flow.Interview where the Flow utilizes the declarative Send Conversation Messages or Messaging Notification action.
