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I am working on an Agentforce Employee Agent and created a prompt template to summarize records and generate clickable record links. 

 

Prompt used:

  

“Use your intelligence and provide the full clickable URL to access the record in the format: lightning/r/<Object>/<Id>/view.” 

 

In the prompt preview, I can see the full link correctly, for example: 

https://<mydomain>.lightning.force.com/lightning/r/Case/500XXXXXXXXX/view

. 

 

However, when I add this prompt as an Action inside the Employee Agent, the clickable link is displayed as URL_redacted

. If I ask the agent again in a follow‑up utterance to provide the links, it then returns them correctly. 

 

Please advise if there is a solution or configuration that can prevent the link from being redacted when used within an Employee Agent Action.

13 个回答
  1. 10月15日 13:23
    Add #DisableURLRedaction# under agent description in agent script
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