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I cannot find a way around this error:  

 

Step not yet complete in Agentforce

We can't find that the Experience Management topic has been added to the CC Service Agent. 

 

- I have redone the module to create the service agent twice now. 

- The service agent is activated 

- The topic exists - everything is Copied and Pasted from the trailhead module itself with no extra spaces or incorrect characters 

 

I think the problem might be the API name as there are extra characters automatically appended to the end of the API name and I don't know how to get around this as it happens without my input. I can't imagine this is the issue if we are not given a choice? I have looked through the forum at other solutions and they do not work. 

 

How have others gotten around this? 

 

#Trailhead Challenges  #Agentforce

12 个回答
  1. 2025年10月14日 11:32

    Hi @Matt Gordon I am a member of Trailhead Help, Apologies for the inconvenience. Our team has identified the issue and fixed it. May I request you please go ahead and verify the challenge to complete the challenge successfully. Thanks!

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