We have a button on invoice run that is used to send invoices to customers. This button uses conga trigger and Conga template (Not conga email template). Currently we are facing an issue with this job that the Conga Trigger is consistently throwing the following error: "An error occurred while loading the template for id:0T_XXXXXXXXX". Does anyone has faced this before or have any idea about how to fix this?
@Jenna Engelhardt @Aishwary Rawal I was sending email attachments on conga document generation. Found that the user I was using to send email as did not have the license, it was removed recently. So the error message is not completely accurate. You might have to check on multiple things mentioned here. I suggest reaching out to conga support as well
