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I am getting the error message: Could not find an active case record type named 'Product Support' for the 'Product Support' support process for the Modify Your Data Model. Suggestions on how to fix? Images attached.

Modify Your Data: Could not find an active case record type named 'Product Support' for the 'Product Support' support process.

 

Screenshot 2024-07-15 at 6.01.06 PM.png

 

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#Trailhead Challenges

6 个回答
  1. Divya Chauhan Forum Ambassador
    2024年7月16日 05:20

    Hello@Amy Zaslansky,

    • Make sure  Support Process label is correct
    • Make sure you are checking the challenge in correct org