I'm using a standard Approval Process on Opportunity, I set up hierarchy fields on User to send it to the correct user, how can I skip a level in the hierarchy if the designated approver will not see emails/notifications?
I hope I was clear enough!
Thanks!
Choose a user to receive another user’s approval requests over a predefined time period. Delegated approvers are helpful when the original approver can’t respond to approvals, such as during a vacation.
Please refer below similar threads, might they help you.
https://help.salesforce.com/s/articleView?id=sf.cpq_aa_delegate_approvers_task.htm&type=5
https://trailhead.salesforce.com/trailblazer-community/feed/0D54S00000A7LLHSA3
https://trailhead.salesforce.com/trailblazer-community/feed/0D54S00000A8creSAB
https://trailhead.salesforce.com/trailblazer-community/feed/0D54S00000G6aikSAB
Thanks
Saurabh
