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I am sending mail to 3-4 recipients on task through trigger based on some status field change.

Sometimes the mail is not delivered and the following error comes in the outlook of owner of the record:

Delivery has failed to these recipients or groups:

diago_almeida@dell.com

Your message couldn't be delivered. Try to send it again later. If the problem continues, please contact your helpdesk.

rohit_dua@dell.com

Your message couldn't be delivered. Try to send it again later. If the problem continues, please contact your helpdesk.

parthi_sreenivasan@dell.com

Your message couldn't be delivered. Try to send it again later. If the problem continues, please contact your helpdesk.

apurv_sati@dell.com

Your message couldn't be delivered. Try to send it again later. If the problem continues, please contact your helpdesk.

Diagnostic information for administrators:

Generating server: na17-app2-10-was.ops.sfdc.net

diago_almeida@dell.com

⌗< ⌗5.3.0> ⌗SMTP⌗

rohit_dua@dell.com

⌗< ⌗5.3.0> ⌗SMTP⌗

parthi_sreenivasan@dell.com

⌗< ⌗5.3.0> ⌗SMTP⌗

apurv_sati@dell.com

⌗< ⌗5.3.0> ⌗SMTP⌗

Any help on this issue would be really appreciated.

Thanks!!
14 个回答
  1. 2015年11月17日 07:16
    Can you please advise how to identify which SMTP is being used to send out Salesforce notifications?