Community Not Found error when trying to access from SSO.

Question

Community Not Found error when trying to access from SSO. If tried to access the community from salesforce works fine. Auth Providers and Open ID Connect settings seems to be fine. These same settings were working all this while and suddenly it has stopped working since Monday. There has been Spring 20 update in sandbox org.

Shirisha Pathuri · Answer

Hi Ajra,

Greetings!

Can you please check the SAML validation to see the actual error which will help you in narrow downing the issue.

Also,if do not see any issue/error on the SAML validation of the SSO configuration page of community then I would suggest you to reach out to the Salesforce.com support for further investigation.

Please refer the below doc for troubleshooting the SAML issues:

https://help.salesforce.com/articleView?id=sso_saml_validation_errors.htm&r=https%3A%2F%2Fwww.google.com%2F&type=5

Kindly let me know if it helps you and close your query by marking it as best answer so that it can help others in the future.

Warm Regards,

Shirisha Pathuri

Community Not Found error when trying to access from SSO.

Security

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