Shane Gillespie (Champions Travel) 提问于 #Chat2023年11月13日 15:57Currently when an agent accepts a chat transfer from a user the case owner is set to "Platform Integration User". Is there anyway to set this to the user that accepts the chat?Currently when an agent accepts a chat transfer from a user the case owner is set to "Platform Integration User". Is there anyway to set this to the user that accepts the chat? @* Service Cloud *2 个回答排序按日期排序按最有帮助排序按日期排序加载更多评论...Magulan Duraipandian (NeuraFlash)2023年11月15日 21:04Yes. Please check this https://www.infallibletechie.com/2022/05/how-to-update-case-owner-to-chat-agent_11.html 在 Slack 中回复
Magulan Duraipandian (NeuraFlash)2023年11月15日 21:04Yes. Please check this https://www.infallibletechie.com/2022/05/how-to-update-case-owner-to-chat-agent_11.html