收藏Shane Gillespie (Champions Travel) 提问于 #Chat2023年11月13日 15:57Currently when an agent accepts a chat transfer from a user the case owner is set to "Platform Integration User". Is there anyway to set this to the user that accepts the chat?Currently when an agent accepts a chat transfer from a user the case owner is set to "Platform Integration User". Is there anyway to set this to the user that accepts the chat? @* Service Cloud *2 个回答排序按日期排序按最有帮助排序按日期排序加载更多评论...Magulan Duraipandian (NeuraFlash)2023年11月15日 21:04Yes. Please check this https://www.infallibletechie.com/2022/05/how-to-update-case-owner-to-chat-agent_11.html 添加评论撰写回答...粗体斜体下划线删除线项目符号列表编号列表添加链接代码块插入图像附加文件链接 URL取消保存0/9000回复
Magulan Duraipandian (NeuraFlash)2023年11月15日 21:04Yes. Please check this https://www.infallibletechie.com/2022/05/how-to-update-case-owner-to-chat-agent_11.html