hello,
We have EAC set up for our users. Emails are logging on the contact and the account, however they are not all showing up in our EAC activities dashboard.
Any thoughts on this?
On the screen shots below your will see a test email logged today on the BENNET TEST account, by Carolina, but when looking at their activity all time on the dashboard that email is not populating.
I am the admin and at the top of the role hierarchy so that shouldn't be the problem
9 个回答
Manoj Nambirajan (Dell Technologies) 
Forum Ambassador
@Bennet Simonton does your org have role hierarchy. if not.. then wait for a day and activities still doesnt appear.. then raise a case with salesforce support. tx
