Mapping Salesforce Roles Hierarchy from Azure AD user provisioning #Salesforce Admin #Advanced-Administrator
Hello everyone, I'm currently working on automating the process of provisioning Salesforce users from Azure AD to streamline our onboarding procedures. I've successfully set up Single Sign-On (SSO) and configured user provisioning by mapping the necessary fields from Azure AD to Salesforce. However, I've encountered a challenge in synchronizing the Salesforce Role Hierarchies from Azure AD.
I attempted to address this by creating various user groups, but due to the organization's complex business model, which includes over 30 role hierarchies, this approach is not feasible.
I would greatly appreciate any advice or recommendations on how to overcome this issue and establish an effective synchronization between Azure AD and Salesforce Role Hierarchies