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2022年9月26日 23:29

Email to Case

Hi, I can't see the "send mail" button on the case, I have enabled "email-to-case", in another sandbox I can see it

with button.png

without button.png

7 个回答

Avijit Chakraborty (Salesforce)
2022年9月27日 00:53
Please check this https://help.salesforce.com/s/articleView?id=000314897&type=1