"Invalid cross reference key" error, but can't find referenced Id

Hi there!

We are getting an error from a custom integration that says:

Record Type ID: this ID value isn't valid for the user: 0123F000002c926QAA", 4"errorCode": "INVALID_CROSS_REFERENCE_KEY", 5"fields": [ 6"RecordTypeId"

but I can't find this record type id anywhere. The integration user has all the necessary permissions and record type access to perform the actions. Salesforce even says "data not available" when I search for that record type id - any idea why that might be or how to solve this??

Thanks a ton!!

-Brenna

#Automation #Integration