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This is regarding a forced updated effective Jan 2022. 

I found an article related to it https://help.salesforce.com/articleView?id=sf.icu_migration_how.htm&type=5

 

I just want to get a picture on the steps you took and things you checked and how you did it to adopt to these new changes.  Thank you in advance!

 

#ICU Locale Formats  #Service Cloud  #Automation  #New Releases

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