Set Up Case Escalation and Entitlements > Enable Entitlements and Set Up Service Contracts

Would anyone be able to help me please? I'm trying to complete Set Up Case Escalation and Entitlements > Enable Entitlements and Set Up Service Contracts, but can't pass the challenge. It says I haven't the Entitlements related list on the Account page layout, but as per the picture below I have. Is there anything I may be missing? Thank you!

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Simran Thakur (Infosys Pvt Limited)
2021年6月14日 15:47
Hey Louis,

Greetings!

Try to refer this link once : https://trailblazers.salesforce.com/answers?id=9064S000000DCZxQAO

Hope it helps:)

Regards,

Simran Thakur

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