收藏Travis Dorr 提问于 #Customer Service2017年1月20日 14:46How can we track the amount of time we are spending actually working our cases?How can we track the amount of time we are spending actually working our cases? We need to justify staffing for planning purposes and it would be beneficial if we can show the actual amount of time it takes us to work each case.14 个回答排序按日期排序按最有帮助排序按日期排序加载更多评论...Rāwiri Catindoy (Fonterra)2017年1月20日 14:59You mean 'Case Resolution Time'?添加评论撰写回答...粗体斜体下划线删除线项目符号列表编号列表添加链接代码块插入图像附加文件链接 URL取消保存0/9000回复