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Topics#Customer ServiceDonny Reblitz 的问题
Donny Reblitz (Tech Data) 提问于 #Customer Service
2016年11月15日 19:24

Help Needed with Long Area Text Field

I have a requirement to display a long-area text field from the Account object on the Case object. A formula field cannot be created on the Case to show a long area text field so I'm curious to see how others have solved this.

 

Thanks in advance!
2 个回答
  1. Tom Blamire (CME Group)
    2016年11月16日 09:40
    You could use Process Builder to copy this everytime a case is created
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