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Topics#Data ManagementAmber Gillis 的问题
Amber Gillis (K2M) 提问于 #Data Management
2013年11月27日 17:39

Case status values not visible

I determined I can modify the security of pick list values in each object, but I can't find the Case Status.  For some reason users cannot select the "Closed" status.  What do I need to do to enable this picklist value?
4 个回答
  1. Jeff May
    2013年11月27日 21:08
    Under Support Settings, have you 'checked' the 'Show Closed Statuses in Case Status Field'?
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