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Topics#Ask An ExpertCortney Busch 的问题
Cortney Busch 提问于 #Ask An Expert
2013年1月21日 18:49

stopping recurring payments

We have a monthly recurring donor who has somehow given twice a month for the last two months.  I do not know how to stop one of the recurring payments without entirely deleting the record from teh system and I do not want to do that.  

 

On another note, we have a monthly recurring donor who did not give this month because the system said her card expired, although it has not.  We want to stop her recurring payments through the system and just set her back up again.

 

Can you walk me through how we do this?

 

thanks,

 

Cortney Busch
1 个回答
  1. Abhik Modak (Cognizant Technology Solutions)
    2013年1月21日 21:51
    1. Create a custom checkbox field and make it false.

     

    2. Update the field to true when a donor donate for a specific month(Using trigger / workflow).

     

    3. Check that field value for each donor. If value == true donn't run ur functionality.

     

    For 2nd one i need more clarification. 
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