收藏Laura Shaw (IOP Publishing) 提问于 #Reports & Dashboards2018年4月12日 11:17Understanding Case Lifecycle report - need clarification.Can I check I am understanding the case lifecycle report - I need to calculate the number of hours a case is in the queue before being assinged to a case owner. Can i do this by using above?2 个回答排序按日期排序按最有帮助排序按日期排序加载更多评论...Laura Shaw (IOP Publishing)2018年4月12日 12:40Its the out of the box duration field that comes with the Lifecycle report添加评论撰写回答...粗体斜体下划线删除线项目符号列表编号列表添加链接代码块插入图像附加文件链接 URL取消保存0/9000回复
Laura Shaw (IOP Publishing)2018年4月12日 12:40Its the out of the box duration field that comes with the Lifecycle report