收藏Don Schueler (Benefitfocus) 发布于 Live Agent （原发帖者 Don Schueler）2020年8月23日 13:56Don SchuelerWe use a VF page for our chat surveys with the "Give Feeback" button..all well. In future we plan to give a different survey form if the customer did not exit the bot....all good. But, right now as we only have the beginning skills in the bot, we do NOT want the Give Feedback button to show at all if the customer has not interacted with a Live Chat rep....i.e. they stayed in the bot. Any way to do this?3 条评论加载更多评论...Peter Chung2022年6月8日 20:54@Jan Niyazi you go to your chat button configuration and make sure that the post chat URL field is blank.添加评论撰写评论...粗体斜体下划线删除线项目符号列表编号列表添加链接代码块插入图像附加文件链接 URL取消保存0/9000回复
Don SchuelerWe use a VF page for our chat surveys with the "Give Feeback" button..all well. In future we plan to give a different survey form if the customer did not exit the bot....all good. But, right now as we only have the beginning skills in the bot, we do NOT want the Give Feedback button to show at all if the customer has not interacted with a Live Chat rep....i.e. they stayed in the bot. Any way to do this?
Peter Chung2022年6月8日 20:54@Jan Niyazi you go to your chat button configuration and make sure that the post chat URL field is blank.
