Hi All, It would be appreciated if anyone could help with the belwo issue which we are facing.

We are not able to relate multiple different emails to different accounts using salesforce for outlook ( Email content is same but sending to different emails) .

Our team is using salesforce for outlook and relate daily more than100 emails using salesforce for outlook. We are relating different emails with the same content to different accounts but the related emails get unsynced and we are getting the below error message.

The ERROR message which users are getting is :- "" Relating this email to XXX will remove it from YYY. Click Again to Confirm. ( here XXX is one account and YYY is another account)

Our team is getting this attached error message when relating different emails to different accounts using salesforce for outlook.

Also they are getting an error message as I have attached. The error message says ""We couldnt relate this item. Please try relaing this item again.""