#Trailhead Challenges1.680 discutindo

Just removed AS in aliases and completed the module :)  

SELECT 
individual.ssot__FirstName__c
FROM 
ssot__individual__dlm individual
INNER JOIN 
ssot__Account__dlm account
ON 
individual.ssot__PrimaryAccountId__c = account.ssot__Id__c 
WHERE 
account.ssot__AnnualRevenueAmount__c > 500000000

Hi , 

Please check similar thread, 

Hi @Jennifer Dick

-  Open the Agentforce Builder, go to your Topics, and select This Topic's Actions. Ensure that your Flow or Prompt Action has both the required inputs checked and the outputs checked to Show in conversation.  

While in your Agent Preview window, perform a hard refresh (Ctrl + Shift + R on Windows or Cmd + Shift + R on Mac) to ensure all permission assignments are loaded 

Hi @A Jagadeeswari - Use Agentforce Topic + Agent Action + Flow.

1.  Create queues in Salesforce, for example: 
    Billing Queue 
    Technical Support Queue 
    Sales Queue 

2.  Create an autolaunched Flow with input variable: 
    customerIntent

3.  In the Flow, use a Decision: 
    If intent = Billing, update Case Owner to Billing Queue 
    If intent = Technical Support, update Case Owner to Support Queue 
    If intent = Sales, update Case Owner to Sales Queue 

4.  Add this Flow as an Agent Action in Agentforce. 
5.  In the Agentforce topic instructions, mention: 
    “Identify the customer intent and call the routing action with the correct intent value.” 

Best practice: store intent-to-queue mapping in Custom Metadata, not hardcoded Queue Ids.

For chat/messaging routing, use Omni-Channel. For Case/Lead routing, Flow updating OwnerId to Queue is enough.

I'm facing the same issue. I've tried all the steps suggested in this thread. What should I be doing? How did it get resolved for the rest of you?  

In my case, when trying to sign up as "Sarah," I was getting an onscreen error message: "We can't verify your email address at this time. Please try again later."  I noticed when I looked at the Emails page in Administration for the NTO Customers site I created, this warning was at the top of the page, "One or more features on this page send email from Salesforce. Email delivery fails for unverified domains. Verify your email domains or enable your substitute email-sending domain."  To be clear, my Sender Email Address had been verified, but the issue appeared to be the email domain

.  The solution in my case was to do the following: 

1. Go to Setup
2. Search for Deliverability
3. Open Deliverability
4. Enable Use a substitute email address for unverified domains
5. Click Save

After I made these changes, I could successfully sign up as Sarah.  I subsequently received a "Verify your new account in NTO Customers" email in my personal email that included a verification code I could enter back in the playground to conclude the registration/authentication.