Interaction Studio | Salesforce Trailblazer Community

21 de jul. de 2022, 06:11

Hi, I am new to Interaction studio and I am doing this thing where I have to fetch User Attribute values and display them in Web Template. I have tried using ${user.attribute....} but unable to fetch values with this.

@* Marketing Cloud Engagement *

3 respostas

Mateusz Dąbrowski (mateuszdabrowski.pl) Forum Ambassador
22 de jul. de 2022, 13:29
You need to pull those attributes in the serverside.ts part of your Template with context.user.attributes.attributeName (for example, within return statement of run(context: CampaignComponentContext) so that it is visible in the payload.
Only then you will be able to leverage that in the frontend handlebars.hbs section by referencing the payload passed from TS.

Example: https://github.com/evergage/evergage-global-templates/blob/master/infobar-with-user-attribute-and-cta/template.ts
@Interaction Studio SFMC Personalization

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22 de out. de 2024, 08:28

How to configure one common page to be the default homepage for different websites having different datasets

We currently have three datasets which have been mapped with different pages of website which are mapped with different homepages depending on the type of page. We need to configure one common page to be shown as homepage for all the three datasets. Can someone guide me through to understand where I need to make changes in sitemap and can I do it on a single sitemap and changes would reflect on all the datasets or we need to make changes within each datasets. #Interaction Studio #Marketing Cloud

2 respostas

Honey Garg (Nagarro | ex-Cognizant)
8 de dez. de 2024, 12:29
Hi @Monica Pandey I think you need to make changes in all three datasets to register events for that common page(homepage) you're referring in. You have three different beacons on those 3 pages. And now you need to add a page type for homepage in each sitemap. I don't know what use cases you're resolving. If these different pages are part of single/multiple domain then within one dataset you could achieve this. Please refer this: https://developer.salesforce.com/docs/marketing/personalization/guide/multisite-implementation-strategy.html

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21 de ago. de 2024, 09:56

Synchronise UUID accross domains in Interaction Studio

Hello all,

We try to implement Interaction Studio using the Evergage beacon into two websites running on different domains. To unify the personalization experience we look for a way to synchronise the UUID. We already read about the multisite implementation feature, but unfortunately this also causes a new UUID being generated per domain.

Is there any option to achieve this or how can we use the tool to unify the experience on both domains?

Best regards,

Manuel

1 resposta

Raghunath Reddy M (Salesforce)
27 de ago. de 2024, 19:55
Hi, sorry for the inconvenience. If you don't receive a response here, we recommend reaching out to our support team for further assistance. You can do so by visiting https://help.salesforce.com/s/articleView?id=000393090&language=en_US&type=1

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10 de mai. de 2024, 13:35

how to get access to sfdemo evergage..

https://sfdemo.us-1.evergage.com/ui/login.html

how to get access to this ? this is a demo version

#Personalization #Marketing Cloud #Evergage #Interaction Studio

2 respostas

Nobuyuki Watanabe (NAC / FPT Japan Holdings Group) Forum Ambassador
12 de mai. de 2024, 12:43
Are you a Salesforce partner? Please check the conditions below.

https://help.salesforce.com/s/articleView?id=000390865&type=1

As outlined in this help document, if you are a Salesforce partner, please request permission to use Marketing Cloud Personalization from the alliance representative at your company. If you cannot find the alliance representative at your company, we recommend consulting with a Salesforce AE whom you know.

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28 de out. de 2021, 12:15

Interaction Studio and Journey Builder - API triggered journey

Hi! Has someone managed to synch data from IS and API triggered journey so that emails can be sent to customers in real time?

For some reason, such connection doesn't work for me and I don't know what I'm doing wrong.

#Best Practices

1 resposta

Saurabh Singh (Icreon Holdings LLC)
20 de out. de 2023, 06:27
Hi @Katarzyna Buńko
Personalizing Emails at Open Time in Interaction Studio
You can deliver personalized content and product recommendations at the time an email is opened by the recipient, which is rendered in true real-time, utilizing the most current information of every user in your subscriber list. Refer to this content to configure this in Interaction Studio.
https://help.salesforce.com/s/articleView?id=sf.mc_pers_email_campaign_create.htm&type=5

API Triggered Journey
The API Event can best be used for one-to-one triggered communications, based on an event happening outside of the platform, such as a form submission on your website. Refer to this link to know more. We can use Postman also to create API event .
https://www.linkedin.com/pulse/using-journey-builder-api-event-entry-source-uday-krishna-kanth/

Hope this helps!
Thankyou
Saurabh

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22 de ago. de 2022, 15:46

Carrusel/Carousel

Hola, me gustaría saber si en Interaccion Studio existe la posibilidad de realizar un banner, pero tipo carrusel. Poner varios banners que vayan rotando. Ayudenme por favor.

Hello, I would like to know if Interaction Studio has the possibility of making a banner, but carousel type. Put several banners that rotate. Help me please.

@* Marketing Cloud *

#flow

7 respostas

28 de abr. de 2023, 15:44

Hello everyone,

Does anyone have any template examples of these carousels sliders mentioned?

I understood that it can be done, but I just don't know how do this in the code.

Would someone have an example code to show please?

Thanks

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28 de jun. de 2021, 10:33

Interaction studio template rich text editor does not work

Hi, I would appreciate someone looking into the functionality of the rich text editor feature within the templates in Interaction studio.

When using the @richText(true), the content being rendered is returned as a string, therefore showing if a word is wrapped to make it bold.

This occurs on both custom and global templates

#Interaction Studio #Marketing Cloud

https://developer.evergage.com/interface-config/properties/string

Interaction studio template rich text editor does not work

Please can this be looked into?

3 respostas

Ben Eubank (Ford Motor Company)
30 de nov. de 2022, 16:48
Brian is correct.

Here's the documentation on HTML escaping in Handlebars.

https://handlebarsjs.com/guide/#html-escaping

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18 de ago. de 2022, 23:17

Deleting transactions from ETL or events

Hi - when a transaction ETL file is processed, is there a way to revert back the transactions that's processed?I'm guessing that we don't have this option. Once the data is 'in' interaction studio, we can't delete it, can we? (except - product, which we can archive and not delete).

@- Interaction Studio - #Interaction Studio