I'm not able to complete this module for "Create a Case Escalation Rule" even though I already completed all the required steps, including creating a new Product Support case for Pyramid Construction. can you provide some guidance?

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Jumaine Senica
2월 21일 오전 7:59
I don't have the "problem" option in the Type

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I'm not able to complete this module for "Create a Case Escalation Rule" even though I already completed all the required steps, including creating a new Product Support case for Pyramid Construction. can you provide some guidance?

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