Hello,
I am setting up an Help Center website. How can I only show some fields? Thank you
답변 1개
For insights on customizing and managing knowledge articles in Salesforce Service Cloud, check out these helpful articles:
- https://help.salesforce.com/s/articleView?id=sf.ec_make_knowledge_fields_visible.htm&type=5
- https://help.salesforce.com/s/articleView?id=release-notes.rn_experiences_search_layout_configure.htm&release=246&type=5
- Filter Articles with Data Category Mapping
- Refine Knowledge Search Results with Topic Filters in Experience Cloud Sites
- Display More Fields in Knowledge Search Results
- Knowledge Settings
They provide guidance on configuring field visibility and search layouts in Salesforce Service Cloud Help Center
Thanks!
