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Email Triggered Send Definition Stopped - due to stale heartbeat over max number times allowed.. Raised a case but wanted to see if anyone has come across it before and has any suggestions on how to troubleshoot? #Trailhead Challenges

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  1. 2023년 1월 11일 오전 10:41

    Hey @Lorreine Chittenden

    Sometimes it happens Email Triggered Send Definition stopped(OMM_SLOT_RELEASED_TO_ERR? ). Therefore after trying a couple of times the trigger deactivated or Stopped itself. Try again, Create Triggered Email.

    Hey Sometimes it happens Email Triggered Send Definition stopped(OMM_SLOT_RELEASED_TO_ERR? ). Therefore after trying a couple of times the trigger deactivated or Stopped itself.

    Link:-(https://help.salesforce.com/s/articleView?id=sf.mc_es_triggered_emails_example.htm&type=5)

    If it shows an error that did not break the trigger, then compare the Trigger Send Definition and the subscribers who were listed as 'sent' for that Trigger (Tracking tab, DataView, Extract, etc.).

    https://help.salesforce.com/s/articleView?id=sf.mc_es_triggered_sends_queue_options.htm&type=5

    If it is show again an error OMM_SLOT_RELEASED_TO_ERR? You can raise a ticket case (https://help.salesforce.com/s/).

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