Hi all,
I'm trying to sync Salesforce org and Outlook; I need to sync only events (not mail or contacts).
But when I set the sync I cant disable mail and contact, and I cant add users with inbox permission set assigned.
How is possible?
There is a way to sync the calendar (not mail and contact)of users
#Salesforce Inbox #Outlook Integration #Event #Lightning Sync #Einstein Activity Capture with inbox?
"Unfortunately" we are not using Inbox so I can check this on my own and I maybe miss something.
Just for my understanding, why or/and how do you want to track emails or send them later if you don't want to sync mails?
Again, I have no experience with Inbox(!), but this currently doesn't fit together for me.
From what I understood from the documentation you simply have to remove the Inbox-permission from the user profile and assign him/her the pre-configured permission set "Standard Einstein Activity Capture". After that you should be able to add this user to your Event-Sync-Only EAC configuration.