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I've got a Welcome journey using 2 attribute sets linked to a master DE that is also set up as a Population. Contact Key is Email Address, and I am seeing a handful of entrants with a Contact Key of 'Contact Unknown' which results in an error message of: 'Failed - ExactTarget.InteractionStudio.Activities.EntryModes.AllowMultipleDecision.ContactId: Error binding data bound member.' 

 

What might be causing something like this?

 

#MCAskAnExpert #MCOfficeHours 

댓글 7개
  1. 2018년 8월 31일 오후 3:34
    @Greg Bates

    - For your first question - yes, absolutely. For the second question, this used to be true in the past, but I believe some alterations may have happened with this process and this question may be best answered by being able to look at the details of your account. I dug up some resources that may be helpful for you in the context of your current setup:

    Journey Entry Control Best Practices:

    https://help.salesforce.com/articleView?id=mc_bp_journey_entry_control_best_practices.htm&type=5

    Best Practices for Creating an Email Channel Contact Model:

    https://help.salesforce.com/articleView?id=Best-practices-for-creating-an-email-channel-Contact-Model&language=en_US&type=1

    Please let me know if you have any questions in regards to the above!

    Thank you!

    #MCAskAnExpert
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