OKTA Service Provider | Salesforce Trailblazer Community

2021年6月25日 19:05

Okta mobile for Single sign won't log my users into the Lightning experience only classic, Help!!

While using Okta mobile for Single sign on it only allows my users to log in to salesforce classic with no option to switch to lightning. Keeping my users in OKTA mobile for SSO and not having them use the Salesforce app, does anyone know how my users can log into lightning?

#Lightning #Mobile #SSO #SAML Single Sign On #Single Sign-On #Okta SSO #OKTA #Okta Login Issue #OKTA Service Provider #Sales Cloud

2 件の回答

Abhijeet Bhatta (Salesforce)
2022年1月12日 8:01
@Giuliano Zoccoli I'm facing the same aforementioned issue for one of the users and as mentioned by you all the above permissions have been set but still the same issue.

Any suggestions that might help us.

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2020年8月21日 15:13

I just set up SSO(Single Sign-on) in my DEV Sandbox with OKTA service provider. it worked perfectly for a while and after that, it stopped working. The error is "We can not log you in because of an issue with Single Sign-on, Contact your salesforce admin for help". the strange thing here is, I have checked with the OKTA team, in their logs it saying that successfully authenticated each time we try but it showing Error from SFDC login page.

All configuration was perfect because it worked a while ago. I am testing in DEV Sandbox. any limitation on it. do you have any idea what causing this?