Matthew Morris Salesforce CTO & DCX Innovation Director at Capgemini UK, recent article “Why Advanced Tools Are a Strategic Imperative for Modern Delivery” https://www.linkedin.com/pulse/salesforce-cto-eye-why-advanced-tools-strategic-modern-matthew-morris-3uk0f/?trackingId=kAo1P7UElSuG5wmwNEQGhQ%3D%3D
Salesforce + Formula 1: an analogy
https://elements.cloud/blog/data-cloud-and-formula-1/
There are strong parallels between finishing a Formula 1 race and implementing Data Cloud. In comparison, implementing Salesforce is driving your EV to the shops. Cooler, cleaner, and more efficient than that 1970 pickup. But within the reach of everyone with some training. Don’t underestimate what it takes to race an F1 – or implement Data Cloud.
A COE is not just a support structure; it’s a strategic partner in the successful implementation and ongoing management of Salesforce in Higher Education. By establishing clear governance, ensuring robust security, fostering innovation, and facilitating change management, a COE helps HigherEd institutions fully exploit the capabilities of Salesforce. This, in turn, leads to enhanced efficiency, better stakeholder engagement, and a more dynamic and responsive educational environment.
Key takeaways from the IMPACT Change Intelligence Summit. It was a conference on the management of Salesforce. It featured speakers from Salesforce, consulting firms and customers. It included a panel of COE and the impact of AI.
https://elements.cloud/blog/key-takeaways-from-impact-the-virtual-change-intelligence-summit/
Here is access to recordings of the 10 sessions LINK
I'm excited to announce the launch of my first public OpenAI chatbot, "Center Of Excellence CoPilot"! It's been trained on the Center of Excellence Round Tables, the articles we've written and insights from COE Leaders. GPT-4 also understands what is on the internet up to Sept 2023. Check it out COEcopilot.com
Why AI will mean even smaller orgs will need a Center of Excellence. This short video explains.
Taylor Swift and a Center of Excellence. There are strong parallels between Taylor Swift's rise from the Tennessee Rubber Duck Race to The Eras Tour, and Salesforce's growth to a strategic CRM platform. Both need a Center of Excellence.
BTW The movie - Taylor Swift: The Eras Tour - launches today
The Salesforce "AI + Data + CRM" vision is compelling. But what is it going to take to deliver this major transformation program? This article digs into the vision, lists out the project phases with detailed steps, and highlights some of the challenges. It also has some great data points to convince your senior management to get them started NOW.
https://elements.cloud/blog/delivering-the-ai-data-crm-program/
Just a few places left at the #TDX23 Center of Excellence Breakfast Briefing with execs from IBM, JD Power and US Silica. Tue 7th 8am register http://tdx23.com/lp