While I was performing Help a Guest Out of a Soggy Situation module I am not able to send the email to Lucy Todd in the last step (The email opens in an email template that you can edit if you’d like. Click Send
) getting the below erros msg
-
INSUFFICIENT_ACCESS: User does not have a verified email address: 005hg000002Wq3x
Can any one help me to performe this step
That error, 'User does not have a verified email address,' means the running user in your Playground has an email Salesforce has not confirmed, so it blocks the send. Two quick checks:
1. Verify the user's email (the actual cause):
- Setup > Users > Users > Edit your user.
- Set the Email field to a real inbox you can open (your own email), and Save.
- Salesforce sends a verification link to that address, open it and click the link. Once verified, the INSUFFICIENT ACCESS error clears and Send works.
(Verification only happens through that emailed link, there is no reliable one-click 'verified' toggle, so it has to be an inbox you can actually access.)
2. While you are there, check deliverability (a common companion issue in Playgrounds):
- Setup > Deliverability (under Email).
- Set 'Access to Send Email' to All email. Playgrounds sometimes default to System email only, which also blocks user-sent emails like this step.
Do step 1 first, that is what your error is pointing at, then retry the Send to Lucy Todd. If it still blocks, step 2 is the usual second cause.
If this gets you unstuck, marking it as the Best Answer helps the next person who hits the same error. Thanks :)
