Hello, we recently setup automation to run based on a few fields from classy, the integration user we have connected is currently a system admin, on top of having the classy permission sets.
Our flows have pretty broad entry criteria, for example if there is no payment method, but there's a classy payment method it should copy over. I have confirmed that the records that
shouldbe updated will update when prompted later but not when they are created/updated by the integration. All flows in relation are after save flows, with time delays based on the last modified date/time of the record.. so there should not be an issue on the record not being fully processed by classy before processing the flow.
When running a debug log I do not even see it attempting to trigger these flows. Has anyone experienced something similar? What was the solution. Thank you.
Below is the entry criteria for one of our flows that should be triggering:
Here is the scheduled path. we have it wait a minute so if there is an error that the record is still at least created in salesforce:
The flow then pretty much just uses a record update to stamp the payment method with the payment method from classy.
The confusing part, again is that the user we have setup now as the integration is my user (to rule out a permissions issue), so I know that I am able to trigger the flow through the interface..
