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Topics#Trailhead ChallengesAkshadha R の質問
Akshadha R が「#Trailhead Challenges」で質問
3月3日 8:32

I need to create a macro. But there is no option to. How can I solve this? I clicked on the Service Console app and clicked on macros in the utility bar to launch it.

 

I need to create a macro. But there is no option to. How can I solve this? I clicked on the Service Console app and clicked on macros in the utility bar to launch it.

 

 

 

#Trailhead Challenges

2 件の回答
  1. Vishal Verma (Fluido)
    3月3日 10:58

    Hi @Akshadha R - 

    1. Open a Case record in Service Console
    2. In the utility bar, click Macros
    3. Click Create Macro
    4. Choose the object, usually Case
    5. Save the macro

    If you still don’t see Create Macro, make sure:

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