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Error message:

 

Stuck onI've been troubleshooting this for a while and have already tried the following, but the challenge still won't pass:

  • Recreated the org from scratch and redid the entire exercise, including the pre-requisite quick start
  • Confirmed Einstein setting is enabled
  • Confirmed Agentforce (default) and Agentforce Agents are both enabled
  • Verified Slack is connected to only one org
  • Double-checked user and org mapping
  • Activated everything under the Salesforce/Agentforce tab
  • Reviewed all relevant permissions
  • Disconnected and reconnected the Slack integration
  • Deactivated and reactivated the agent
  • Switched orgs and switched back before relaunching
  • Tried the whole process again in an incognito window
  • Noticed that the Slack Platform Connector was not listed under Installed Packages, even though OAuth showed as correctly enabled

Has anyone run into this specific issue before? Is there a step I might be missing, or a known fix for when the Slack Platform Connector doesn't show up under Installed Packages despite OAuth being set up correctly?

Any help would be greatly appreciated!

 

 

 

#Trailhead Challenges  #Agentforce

4 件の回答
  1. 7月31日 10:59

    I just figured it out. Einstein Bots are disabled causing this error. Go to setup -> Einstein Bots -> Turn On. 

     

    Should be good to go 

    https://trailhead.salesforce.com/trailblazer-community/feed/0D5KX00000jANqW

    Error: We see you're using the Agentforce org from the quick start. But it's not prepared for agent deployment into Slack. Complete the steps from quick start to ensure you can set up the agent.

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