The Agent could not add bundle products to the Quote. Noticed this for different bundle products. Error details below. I also tried adding QLI from the Quote UI myself. Getting this error for only bundle Onetime products - "
- Item 1 has an error: A price book entry is not found for product Printer and product selling mode"
Agentforce preview error - "There was an issue adding the "Laptop Basic Bundle" to the quote: "Enter an Attribute Picklist Value that’s in an active or draft state." This means the product requires an attribute selection before it can be added.
The quote has been successfully created. You can view the quote here.
Would you like to specify any required attributes or configure options for the "Laptop Basic Bundle" before I try adding it again? If you know the attribute value or picklist option needed, please provide it."
,
I am not sure which specific trailhead challenge this is about, so it would be great if you could provide some details about the challenge, and screenshots of your errors.
My initial hunch is that you should check the following:
1. Check: Product → Price Book Entries → confirm there's an active entry matching the
One Timeselling model. If it's missing or set to a different selling model, that's your problem.
2. Also, any time you add a product or update pricing, you must sync your Salesforce Pricing setup before it takes effect on quotes. Go to
Setup → Pricing → Sync.
You can check these and other common issue here:
https://applikontech.com/troubleshooting-product-availability-in-salesforce-revenue-cloud/
