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Hi,  

I am receiving an error in my last step while clicking the convert button as below.  

Getting error while converting

 

 

 

#Trailhead Challenges

3 件の回答
  1. 5月16日 14:47

    @Tanushree Debnath this is a Lead Conversion field mapping issue.

    The error is specifically saying that Salesforce needs a value for this Account field during conversion: Account.Support_Plan_Expiration_Date__c

    To fix it, create a matching custom field on Lead, then map it to the Account field.

    Go to: Setup -> Object Manager -> Lead -> Fields & Relationships -> Map Lead Fields

    Then map the Lead field to: Account.Support_Plan_Expiration_Date__c

    Salesforce’s lead field mapping help explains this process here: (Salesforce)

    Also check whether Support_Plan_Expiration_Date__c is marked as required on Account, or required by a validation rule. If it is required, the Lead must have a valid value before conversion, otherwise the Account cannot be created.

    There are similar community posts for this same lead conversion mapping error here: (trailhead.salesforce.com)

    After mapping the field, update the Lead with the support plan expiration date and try converting again.

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