I’m facing an issue in Salesforce B2B Commerce and would appreciate guidance from the community.
We have products that use a custom Request Price flow. Product prices are not immediately available and are only populated after the customer clicks Request Price and pricing is processed.
The issue happens during Reorder from Order History:
- Customer clicks Reorder
- Items are added to cart
- Product price becomes 0.00
It seems reorder is bypassing the custom Request Price logic and adding items without valid pricing.
- Is there a standard way to block checkout when cart lines have zero price?
- How to force Request Price during Re-Order?
The challenge is both Order Summary and Checkout are Out of the box and no customization can be done
Hi Charleston Santos,
Thanks for your response. I am also trying to extend the out-of-the-box functionality. I explored the available extensions and reviewed the documentation here:
https://developer.salesforce.com/docs/commerce/salesforce-commerce/guide/available-extensions.htmlBased on this document, I can see the list of supported extensions. I am planning to implement customization around the Place Order flow. However, although the documentation below mentions an example for extending Place Order, I cannot find a corresponding extension listed in the available extensions documentation, which is a bit confusing.
These two documents seem to conflict—one lists the available extensions (where Place Order
is not listed), while the other provides an example of extending it.
Thanks,
Sibi K S
