As per the note in the trail we need not complete the Practice Your Pitch section to complete the module.
You can still earn this badge without completing the remainder of the steps as we will not check if you practiced your pitch or if you practiced negotiating by role playing. We still highly recommend you do it, so you can see your Sales Coaching Agent in action. We’ve included screenshots in future steps so you can see what happens when you use the tool.
However, I am not able to complete the module as it is throwing error saying
Step not yet complete in Agentforce
We couldn't find a question related to how our products will reduce the customer’s carbon footprint.
When I tried to complete the pitch, for negotiation stage, if I have the action added to the negotiation topic it is not allowing me to start the pitch. When I removed the action from the topic then I started the exercise but then there's no response from the agent side (who's playing a role of customer). Hence, I am stuck and unable to complete this module.
Thanks
#Trailhead Challenges
In my case what happened is I didn't change the Agent name and API name. I had to delete the agent and create it again. Hopefully that helps.
