Modify your data Model : Receiving this error 'Could not find an active case record type named 'Billing' for the 'Billing' support process.' while verifying the step.

@Nagavardhanachary Mulugu,

Thanks for provided the org access. I have reviewed the issue in your org and found that you have selected wrong Support Process(Product Support) while creating Billing record type.

I have edited the Billing record type and changed the Support Process to Billing and now the challenge is working as expected.

May I request you to please go ahead and click on verify step button to complete the challenge successfully.

I hope this helps you!

Please feel free to mark my answer as best answer. So this solution can be helpful for other Trailblazers who are running into same issue.

Best Regards,

Ravindra

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