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Topics#Trailhead ChallengesAmy Zaslansky の質問
Amy Zaslansky (Amy Zaslansky) が「#Trailhead Challenges」で質問
2024年7月15日 22:02

Modify Your Data: Could not find an active case record type named 'Product Support' for the 'Product Support' support process.

I am getting the error message: Could not find an active case record type named 'Product Support' for the 'Product Support' support process for the Modify Your Data Model. Suggestions on how to fix? Images attached.

Modify Your Data: Could not find an active case record type named 'Product Support' for the 'Product Support' support process.

 

Screenshot 2024-07-15 at 6.01.06 PM.png

 

Screenshot 2024-07-15 at 6.00.41 PM.png

 

Screenshot 2024-07-15 at 5.57.45 PM.png

 

#Trailhead Challenges

6 件の回答
  1. Jeff Weller (PARQA Inc.) Forum Ambassador
    2024年7月16日 5:20

    Hello@Amy Zaslansky,

    • Make sure  Support Process label is correct
    • Make sure you are checking the challenge in correct org
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