I have EAC enabled and am looking to update lead records when the EAC Activity Metric field Last Activity Date is populated. I'm testing the flow and I logged a call against the lead, but Last Activity Date is blank. Based on this SF help article, Last Activity Date is essentially a catch all for any completed activity. I'm expecting it to be populating after logging a completed call task. Am I missing something? Does it take a long time for this LAD field to be updated?
This issue should have a simple solution. I am surprised I cannot find any documentation on this. People are creating flows in other discussion about this issue... Salesforce? Any input? I understand that "The 'Last Activity' field doesn’t include emails that were added by Einstein Activity Capture." but why not this manually logged call?
