When a case is created, CreateRecordEvent FeedItem is created which has visibility to AllUsers. Is it possible to change this to InternalUsers or is there any way to update Feed Filters in the Feed component of the community page?
We have custom feed filters for our Salesforce users to display Emails and Posts. When a community user comments on Case created (CreateRecordEvent ) feed, the comment is getting missed out very often.
Thanks in advance!
