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Hello Experts!!

 

Please help me customize the dialogue message we get on closing an embedded service chat session. "End chat? Don't worry, after the chat ends, you can save the transcript. Click Save Transcript at the bottom of the chat window."

 

We are not using the save transcript functionality and hence want to modify this misleading message.

 

Warm Regards,

Abhay

4 件のコメント
  1. 2022年10月1日 15:30

    Hello @Abhay Pathak

     

    We can change it under Additional Branding --> Edit --> Labels Tab  Chat State: Chat in Progress Label Group : Close Confirmation  

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