In the 4th module (Configure an Email Letterhead and Template) of the Customize an Org to Support a New Business Unit trail, the Send an Email Test section asks that you select Aaron Hartzler (a user created in the 1st module) from the All Contacts list.
Issue I have is that Aaron Hartzler is not in the Contacts list. He is configured as a User and I'm confident I've done this correctly. I wasn't sure if creating the User would or should create the contact (the Contactless Customer 360 Identity Users option is Disabled so I assume so).
The only YouTube video I can find shows a previous version of the module with a different contact suggested (Sean Forbes). I've managed to use this other contact with success so this isn't a significant issue albeit a bit frustrating.
3 件の回答
That really tortured me for a while, too. I finally bypassed it by creating a new contact "Aaron Hartzler"...